Explore our tip sheets for guidance on creating a culture of preference based care. Tip sheets address a spectrum of everyday practice issues–from how to get started with preference assessment to interviewing techniques, working with family and staff proxies, designing effective care plans and more. Most tip sheets have a companion pre-recorded webinar that can be viewed on demand. Thanks to generous grant funding, all resources are available for download at no cost.

PELI-PIP – PDSA Cycle

Use the Plan-Do-Study-Act cycle to carry out your performance improvement project: understand your organization’s vision, priorities and current status; choose a specific aspect of preference assessment or services to improve first; implement the project; assess the results; and keep on going! Find useful checklists and planning templates to guide your organization during each phase.

PELI-PIP – PDSA Cycle

As You Wish Program

Through creative teamwork and fundraising, the As You Wish Program creates treasured moments for residents by honoring special preferences that go beyond the everyday. Use this tip sheet as a guide to start an innovative program that is rewarding for the older adults, staff and volunteers in your community.

As You Wish Program

Holiday Gift Giving

Giving gifts is one of the top preferences for older adults receiving long-term services and support. This guide shares inexpensive, easy-to-implement ideas to honor the desire to give gifts during the holiday season. Spread the flow of good feeling that comes with simple gifts!

Holiday Gift Giving

Strategies to Improve Dining Satisfaction Using the PELI

Dining is the highlight of the day for many older adults receiving long-term services and supports. This tip sheet introduces strategies to cultivate person-centered dining practices by learning about individual preferences, offering staff development, and keeping the energy going to maintain improvement.

Strategies to Improve Dining Satisfaction Using the PELI

Do Resident Preferences Change Over Time?

Nursing home residents’ preferences tend to remain stable for at least a three-month period, allowing for reliable and predictable care planning. Yet changes in health and function or other factors can cause a person’s preferences to change over time. Learn about best practices to assess preferences initially as well as to be responsive to shifts and customize care accordingly.

Do Resident Preferences Change Over Time?

Using the PELI to Advocate for Person-Centered Care

Guardians and advocates play an important role in assuring the quality of care and quality of daily life for older adults receiving long-term services and supports. This toolkit introduces the concept of person-centered care and then guides advocates to assess preferences, incorporate them in care plans, and collaborate with care teams to assure that preferences are honored to the extent possible.

Using the PELI to Advocate for Person-Centered Care

Honoring Preferences During Quarantine

While restricting interactions among individuals can prevent the spread of illness, quarantines are difficult for residents, staff, and family. This tip sheet provides some ideas for ways to honor resident preferences for activities during quarantine.

Honoring Preferences During Quarantine